Returns & Cancellation Policy
We hope that you will be pleased with your order but, if you are not, we are happy to refund or exchange items. Simply return the items to us in their original condition and in their original packaging within 7 days of receipt. We will then issue a full refund or exchange item minus the postage cost. It will take approximately 5 working days for the money to reach your account. Returns are your responsibility. We do not offer a pre-paid returns service so we recommend you send back items via recorded delivery.
We will ship your order (if in stock) within 1 working day and the shipment is expected to reach you within 2-3 working days in Singapore or 5-7 days for other destinations. A recorded delivery method will be used and package attempted to be delivered to your doorstep. In case the attempted delivery is not successful as no one may be available at the address specified, the local method of second delivery attempt / collection may be applied based on the local practice.
In case of any queries related to your order or our products, please write to us using the "CONTACT" page on our main menu. We will respond to you as soon as we can and within 2 working days. Our website and e-shop has been created,maintained and hosted by our partners Integrated Retail Pte Ltd and you can also reach out to them on +65 62220056 if you fail to get to an answer from us within 2 working days. We assure you of prompt responses and support at all times.